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SUP FAQ

I-SUP Board Brands

Two fantastic locations at Hampton Court and Kingston

When do you run lessons?   Every Saturday from mid March to end of October at 09:00
     
Will I be able to do it first time?   Yes! Flat Water Stand Up Paddle boarding is not a falling-in sport. Virtually none of our clients fall in - and any dunkings that have occurred are almost always due to over-exuberance (and thus entirely avoidable if you want to stay dry!). We guarantee that you’ll be on your feet and paddling within your first session.
     
Can I come on my own and join in with a group?   Yes, you can book in for just you on your own and join in one of our regular Saturday morning group lessons
     
What are the class sizes?   There will be at least one fully qualified ASI Instructor taking the class with a maximum of 8 students to a class as we feel this is the maximum to operate safely. In Addition to the ASI qualified Instructor, our classes also incorporate experienced paddlers with a minimum ratio of 4 students to an experienced paddler, we have found our students benefit greatly having experienced paddlers on hand within the lesson.
Can I have a private one to one lesson ?   Yes, the private lessons can be on a day and time to suit you
     
Can I organise a small group of friends to have our own lesson session ?   Yes, if you can get a group of 5 - 10, we will give you a 10% discount and the session will be devoted just to you group
     
Can I practice and improve my SUP skills without having to buy a board?   Absolutely, You can come along on any of our lessons and use any of our boards to practice and improve you SUP skills, you can arrange this by clicking here
     
Can I try before I buy?   Absolutely, we would recommend trying the board you want to buy you can arrange a demo by clicking here
     
Do I need water sports experience at all, would it make a difference?   No but previous water sports experience is an advantage but it will make no difference, you will still be SUPing by the end of the lesson
What equipment do the SUP School HQ use?   Buoyancy aids will be provided but you will be expected to bring along any personal equipment that you require such as: Trainers that can get wet or wetsuit booties and a towel (just in case).

Please refer to the Our Equipment page for all details about the fleet of boards and top end paddles including 100% carbon paddles we use.
     
Where is the teaching location?   Our SUP lessons take place near to Hampton Court on the quite waters of the upper Thames with some great back drops.
     
What if I can’t swim?   Like any water sport, it is highly recommend that can swim. However, we have buoyancy aids and will ensure that you go no deeper than chest high in the water should you be unfortunate enough to fall in.
     
Can I be taught SUP surfing?   We only teach on flat water and open water environments. Our SUP lessons will not teach you to surf. However, Once you have successfully completed your flat water SUP lesson, you can join in on one of our SUP Surfing coaching sessions at the coast.
     
What qualifications do the instructors have to teach?   Unlike other teaching companies local to the UK which are only recognised in the UK, we are ASI (Academy of Surfing Instructors) qualified and an ASI Accredited Stand Up Paddle (SUP) School and abide by the high international standards for SUP school operations and are recognised worldwide as one of the heights standards of SUP tuition.
     
Who are ASI?   Academy of Surfing Instructors (ASI) is the world's leading education and accreditation organisation in the surf industry, specialising in surfing, stand up paddle and bodyboarding. They train accredited instructors, and issue ASI accredited school status according to the ASI worldwide standard.
     
Once I have completed the SUP Lesson, what next?   Now that you can SUP safely and in control, you can join in with us on our SUP adventures, we paddle every Wednesday evening and a lot of Sundays
     
Does it cost me anything to join the Blue Chip SUPer Club ?   Yes, It costs just £25 to join the Blue hip SUPer Club, then you can come paddling with us on any of our Wednesday evening paddles, SUPing is a very sociable sport and the more the merrier. for more details click here 
     
Do I need my own board to come SUPing with the Blue Chip SUPer Club? No, you can rent a board, paddle and leash from us. This is usually £30 for the day or evening (Surbiton location only). Just click here to register yourself with the Club by sending an email to us
We will then keep you informed on all our SUPer Club paddle outings.
     
Now I can SUP, what about some coaching?   Our Coaching Sessions are aimed at beginner to intermediate paddlers. If you want add even more enjoyment to your paddling, join one of our tailored coaching sessions.
The paddle is by far the most important piece of your SUP equipment By improving your paddling technique, you will decrease your fatigue levels and increase your performance levels.
     
Can I Cancel my Lesson?   Yes: here are our cancellation conditions

If you cancel:

1.    48 hours or more before the agreed SUP lesson date -  Full refund

2.    24 to 48 hours before the agreed SUP lesson date - 50% refund

3.    Less than  24 hours before the agreed SUP lesson date -  no refund

If we Postpone:

1.    We reserve the right to postpone the Taster Session for safety reasons or if we feel that any other circumstances beyond our control will impact adversely on the Taster Session

2.    We reserve the right to refuse participation in a taster session whatsoever on any account to anyone on the grounds of safety and our decision will be final.

3.    If we have to postpone the Taster Session, we will offer you a mutually agreed alternative date.