Due to the amount of work we are now asked to undertake
by private customers, insurance companies and trade work for importers and other shops,
together with a lack of storage space within our workshop, we cannot accommodate storage of
finished boards and sails in our workshops for more than 14 days after the
quoted completion date.
The problem is, if boards or sails are not collected or able to be returned
within a reasonable length of time, they congest our work shops and this
severely restricts our capability to repair incoming boards and sails
efficiently.
Unfortunately we have had occasions recently where
some private and trade customers have left their finished boards or sails
with us for several weeks after the repairs have been completed, this has
impaired the normal efficiency of our workshops.
The following policy has been in place
since 1985
but has rarely been employed. However, due to the increased frequency
of finished boards and sails being left with us by customers for several
weeks after the quoted repair completion date, regrettably, we have now no alternative
but to apply our board and sail storage policy:
Repaired
Board and Sail storage:
Boards and sails that are left with us beyond 10 days after their
quoted repair completion
date are deemed to require our separately charged storage facility and will
be moved to our long term storage unit the first Wednesday 10 days after the
quoted repair completion date. This is an extra to the customer over and
above our repair
service which is charged at the rate of:
| Boards: |
£15 |
for each week or part thereof |
| Sails |
£5 |
for each week or part thereof |
Our storage unit is at a completely separate
location, we only deposit and collect boards and sails Wednesdays,
therefore our storage charging week starts on Wednesdays. If you want to
collect your board or sail on a Saturday, you will need to notify us by
10:00 on the preceding Wednesday.
Thank you for your cooperation in collection your
repaired boards and sails on time.
We just haven’t got the space to store customer’s boards and sails in our
workshops. I am sure you understand. |