When packing your board, please take this simple advice into
consideration. Remember, the following is only advice and it is your
sole responsibility to ensure that you pack and protect your equipment
whist it is in transit.
The transport company will not be liable for any
damage whatsoever if the packing is deemed inadequate for the goods
within, even if it has enhanced insurance. Please Note: Carriers will
charge for the overall weight and size of the finished package, you will
be charged considerable more for any package that exceeds 20kg.
sheets of polystyrene are the best protection. NOTE; the overall weight
of your packed board should not exceed 20kg.
Click on the PDF image to download and complete our damage report
form. By completing the Blue Chip damage report form we can
exact damage needing attention and thereby
reduce and confusion on what damage you wish us to rectify.
include printed copies of all email communications regarding any
estimates and time scales given as this will help speed things up for us
- Make sure that your board is clean, free from sand and sea water
and dry. Sending us a wet and dirty board will only take longer and
incur more cost as we will have to find the time to clean and then dry
your board prior to starting the repair. A dirty board usually ends up
at the back of the queue.
- Protect the nose, tail and rails then use thin
polystyrene sheets or bubble wrap to protect the underside then a good
quality board bag. Remember, the overall weight of your packed board
should not exceed 20kg.
- If you still have the original box and packing
that your board came in, that should be sufficient.
- You may be able to
obtain a board packing box from your local retailer.
- Make sure you put
you own name, address and phone number details on the pack in case it
- Label the pack with our name and address very prominently at
- Clearly mark your board with your name and the damage you
want us to repair
- Label the complete package with the senders name and
address and the delivery address: Blue Chip, 94 Church Hill Road, Cheam,
Surrey SM3 8LJ
Important Insurance Information:
- "Standard Transit Insurance Cover"
only gives you a very basic cove with a maximum
payout of something like £8 per kg for a pack that is either lost or damaged. ie. A
15kg pack will be insured for a total value of £120 for a complete loss.
- For a small extra charge you can
enhanced insurance cover for the true value of your board.
- If you do not specifically instruct
the transit company to give you enhance freight insurance, their
"standard transit insurance"
maximum liability for any consignment will not exceeded the terms of
their "Standard Transit Insurance cover" whatsoever on any account.