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 When packing your board, please take this
simple advice into consideration.
Remember, the following is only advice and it is your sole responsibility to
ensure that you pack and protect your equipment whist it is in transit.
The
transport company will not be liable for any damage whatsoever if the
packing is deemed inadequate for the goods within, even if it has enhanced
insurance. Please Note: Carriers will charge for the overall
weight and size of the finished package, you will be charged considerable
more for any
package that exceeds 20kg. Thin sheets of polystyrene are the best
protection. NOTE; the overall weight of your packed board
should not exceed 20kg.
 Click on the PDF image to download
and complete our damage report form. By completing the Blue Chip damage report form we can see the exact damage needing attention and t hereby
reduce and confusion on what damage you wish us to rectify.
Please include printed copies of all email
communications regarding any estimates and time scales given as this will
help speed things up for us both.
- Make sure that your board is clean, free
from sand and sea water and dry. Sending us a wet and dirty board will only
take longer and incur more cost as we will have to find the time to clean
and then dry your board prior to starting the repair. A dirty board usually
ends up at the back of the queue.
- Protect the nose, tail and rails then use thin polystyrene
sheets or bubble
wrap to protect the underside then a good quality board bag. Remember,
the overall weight of your packed board should not exceed 20kg.
- If you still have the original box and
packing that your board came in, that should be sufficient.
- You may be able to obtain a board
packing box from your local retailer.
- Make sure you put you own name, address
and phone number details on the pack in case it gets lost.
- Label the pack with our name and address
very prominently at least twice.
- Clearly mark your board with your name
and the damage you want us to repair
- Label the complete package with the
senders name and address and the delivery address: Blue Chip, 94 Church
Hill Road, Cheam, Surrey SM3 8LJ
Important Insurance Information:
- We automatically insure your pack with "Standard
Transit Insurance Cover". This gives a maximum payout of £8 per kg
for a pack that is either lost or damaged. ie. A 10kg pack will be insured
for a total value of £80 for a complete loss.
- For an extra charge of £7.50 for each
transit journey, you can get
enhanced insurance cover for the true value of your board. (£15
insurance premium for
the complete round trip)
- Unless you instruct us otherwise, we
will not upgrade from the standard transit insurance.
- Please confirm to us in your collection
instructions If you require extra insurance at a premium of £15 for the
complete round trip.
- If you do not specifically instruct us
to enhance your freight insurance, our maximum liability for any
consignment will not exceeded the terms of "Standard Transit Insurance
cover" whatsoever on any account.
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